I had to have $75 billed on my association account to get replacements for keys that don't work. I also had to state "why would I lie?" about my keys not working. Best of all is a toss up between a) having to appear before the condo association board for them to waive the key replacement fee; and b) the fact that the replacement keys were the only thing not in the envelope that NN Jaeschke's employee of the month sent.
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